Shipping Policy

At Woodover, we are dedicated to providing you with a seamless shopping experience from start to finish. Our delivery and returns policies are designed to ensure your satisfaction with every purchase. Please take a moment to review the details below.

Delivery Conditions

  1. Economy Shipping: Enjoy free economy shipping on all orders within the contiguous United States. Estimated delivery time is 5 to 8 business days.
  2. Standard Shipping: For a quicker delivery, choose our standard shipping option at $4.99 USD. Estimated delivery time is 3 to 4 business days.
  3. Express Shipping: Need your items in a hurry? Select express shipping for $19.99 USD. Estimated delivery time is 1 to 2 business days.
  • Order Processing: We aim to process all orders within 1 business day, ensuring that your items are prepared for shipment promptly.
  • Preferred Carriers: All shipments are dispatched through trusted carriers, ensuring your products reach you safely and on time.
  • Secure Shipping: For your peace of mind, all shipments are fully insured, safeguarding your products throughout the delivery journey.

Returns and Exchanges

We understand that sometimes things don't go as planned, and we're here to make the return process as hassle-free as possible.

  • Free Returns: If you're not completely satisfied with your purchase, you can return the products free of charge, provided that the original packaging and product condition are preserved.
  • How to Initiate a Return: To initiate a return, please send an email to info@woodover.com with your order details and reason for return. Our dedicated support team will guide you through the return process.
  • Return Eligibility: To be eligible for a return, the item must be in its original condition and packaging. Please ensure that all accessories, manuals, and any included components are returned as well.
  • Refund or Exchange: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
  • Time Limit: Please initiate your return request within 30 days of receiving your order. Returns requested beyond this period may not be accepted.

For any questions or assistance with our delivery and returns policies, feel free to contact our customer support at info@woodover.com. Your satisfaction is our priority, and we're here to help you every step of the way.

Thank you for choosing Woodover!